Become a Customer Service Team Lead at Magnet’s client in Mississauga. Deliver excellent service while leading the Customer Care team in a rapidly growing organization.This role requires exceptional interpersonal skills and leadership abilities to oversee customer inquiries and ensure order processing efficiency. As a key facilitator within a North American Consumer Product Organization, your efforts will directly influence customer satisfaction and sales growth by managing relationships and guiding team efforts effectively.Key Responsibilities:- Deliver superior customer service through multiple communication channels- Manage order processing and customer interactions via ERP- Build solid relationships with customers and sales teams- Ensure order management accuracy and troubleshoot effectively- Maintain logs for customer inquiries and issuesRequirements:- Must have a high school diploma; higher education preferred- Minimum 2 years in a Customer Service role- Bilingual in both French and English- Strong leadership skills and capability to prioritize tasks- Experience within the consumer packaged goods sector is a plusLead customer service improvements for Magnet's client team in Mississauga.#J-18808-Ljbffr

📌 Bilingual Customer Service Team Lead - C$60,000 - C$65,000 A Year (Winnipeg)
🏢 Beyond Bilingual
📍 Winnipeg