HR Specialist | Talent Acquisition | End to End Recruitment Tools/Tech

ServiceNow ITOM suite:

Discovery, Service Mapping, Event Management, CMDB .

CMDB/CSDM

design, CI relationships, reconciliation, normalization, lifecycle, governance.

Integrations:

REST/SOAP/APIs ; cloud platforms

AWS, Azure, GCP ; enterprise tool integrations.

About the Team & Impact You’ll support ServiceNow work, focusing on IT Operations Management and CMDB health for an enterprise workplace. The role drives reliable discovery, accurate CI relationships, and robust integrations that enable event management and service mapping at scale.

Responsibilities

Lead ITOM Discovery

across hybrid environments to improve CI coverage and accuracy.

Design and govern CMDB/CSDM

models to enforce data quality, normalization, and reconciliation rules.





Implement Service Mapping

to align application services with infrastructure and dependencies.

Optimize Event Management

to reduce noise and improve incident correlation.

Configure and troubleshoot MID Servers

to ensure secure, reliable discovery across networks.

Integrate ServiceNow

with cloud platforms (AWS, Azure, GCP) and enterprise tools via REST/SOAP/APIs.

Document architecture and runbooks

to support operations and CMDB governance.

Seniority level Mid‑Senior level

Employment type Contract

Job function Information Technology

Industries Oil and Gas

#J-18808-Ljbffr

📌 Sr. ServiceNow ITOM/CMDB Developer (Winnipeg)
🏢 Accion Labs
📍 Winnipeg