Become a key part of the Regional Fertility Program in Calgary as a full-time Patient Concierge and Receptionist on a 12-month temporary contract. You will be the welcoming face for patients, managing their experience smoothly.
This role is designed for individuals who are organized, friendly, and thrive in a caring environment. As a Patient Concierge, you’ll greet patients, update records in EMR, book appointments, and ensure a respectful waiting room atmosphere. You will also assist with billing and payment processing to keep operations running efficiently.
Key Responsibilities:
• Greet and check in patients at the clinic
• Update and manage patient records accurately
• Book appointments and provide reminders
• Process payments and reconcile daily reports
• Maintain a calm atmosphere in the waiting room
Requirements:
• High school diploma; post-secondary education is a plus
• Certification in Medical Office Administration preferred
• Strong time management skills
• Proficient with computer and rapid typing
• Eager to learn and adapt to new situations
Become a vital part of a supportive team delivering exceptional patient experiences.
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📌 Full-Time Patient Concierge in Calgary
🏢 Prelude Fertility
📍 Calgary