Company description About Us:

With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at center of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, Starcom partners with the world's leading marketers and brands.

Within Canada, Starcom is a part of Publicis Media within Publicis Groupe, one of the world's leading communications groups. Our team spans across our Windsor, Toronto and Montreal offices. We truly love the world of Media and Advertising. We see the planning and buying process as art. However, it is an art that is always best when backed by the science of empirical data.

You will be joining a well recognized agency with credentials:

Great Places to Work certified three years in a row

Only communications company to be ranked in LinkedIn's Top 25 Great Places to Work

2022 Media Agency of the Year

2023 Media Agency of the Year finalist

Overview Working under the direction of and in concert with the Social Director, the Social Manager leads a team in the conception and delivery of innovative, well-targeted, business-building social media marketing solutions to meet or exceed client objectives. This involves the creation and execution of social media plans, unearthing insights to inform the development of the plan, and flawless execution on all fronts while working collaboratively with the overall Strategy teams on a clients' business.

Benefits and Perks (for permanent full time employees)

Work Your World:



Work from anywhere up to 6 weeks per calendar year

Health & Life Insurance: Coverage starts on your first day

Flexible Time Off: 3 weeks of vacation, 6 health days, 2 flex days to recharge

Flexible Employment Savings Plan

Career development & Career Growth: Supported learning opportunities

Extra Time Off: Every statutory holiday comes with an additional day off, plus a week off from Christmas to New Year, and your birthday off

Tech & Wellness Benefit: $500 per calendar year

Employee-Led Business Resource Groups: Celebrate diversity and inclusion

Hybrid Flexibility: Time in our beautiful downtown Toronto office

Responsibilities

Ensures strong client relationships with quality of deliverables and client satisfaction

Maintains an in-depth knowledge of client business

Able to demonstrate to clients how proposed social media solutions will show expected return on investment with company

Actively listens to clients and continually identifies opportunities that have the potential to build clients' business

Social Media Expertise / Digital Holistic Approach

Expert knowledge in social media, emerging technologies and ability to identify opportunities for client's business needs

Continually looks for opportunities to improve the group/process/product





Assist Director in providing formal training of strategy teams and clients on social media landscape, tools and processes

Co-ordinate with partner agencies and global counterparts to maintain efficient work streams

Prepare and execute all special department assignments requested by management

Ensures current staff is fully utilized and operating effectively/efficiently to meet client needs

Takes a leadership role in the training and development of new staff members

Maintain overall control of work-flow and assigned team responsibilities and provides assistance where necessary to ensure timely completion of projects

Works closely with the Group Director to continually assess group members' professional development.

Proactively communicates performance goals, as well as accomplishments and improvement need to staff on a regular basis.

Effectively and professionally handles performance issues as they occur

Behaviors and deliverables consistently demonstrate thought leadership and innovation

Leads by example via work ethic, team building approach, attitude and overall collaboration

Qualifications

Six + years of progressive levels of responsibility in social media planning, buying and management

Demonstrated business acumen and a track record of success in the social media services profession

Excellent written and verbal communication and presentation skills

Strong negotiating skills

Solid interpersonal and teamwork abilities

Able to build and strengthen client relationships

Demonstrated leadership and management skills

Demonstrated critical thinking and problem solving abilities

Strong analytical abilities

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📌 Social Manager (Winnipeg)
🏢 Publicis Groupe Holdings
📍 Winnipeg