Join TMX as an Onboarding Coordinator, enhancing customer experience and driving product success. This role, based in Toronto, combines hybrid working with client-centric onboarding.
The Onboarding Coordinator at TMX will be key in facilitating a seamless onboarding journey for recent clients. By collaborating with the Business Development and Client Engagement teams, you will ensure clients are set up effectively and understand our suite of offerings. This position requires keen attention to detail and the ability to troubleshoot to overcome onboarding challenges, ensuring clients feel supported.
Key Responsibilities:
• Coordinate client onboarding and internal meetings
• Manage client relationships during the onboarding period
• Assist clients with system setup and configuration




• Provide training and documentation for effective onboarding
• Conduct testing for data and system validation
Requirements:
• Relevant experience in onboarding or training roles
• Strong technical skills with various software applications
• Detail-oriented with excellent organizational habits
• Effective independent worker and team collaborator
• Capable of identifying process improvements
Help clients embark on their journey with TMX by optimizing their onboarding experience and ensuring lasting success.
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📌 Onboarding Coordinator at TMX (Toronto)
🏢 TMX
📍 Toronto