Join Pattison Food Group in Langley, BC as a Customer Experience Specialist. Engage with customers and deliver meaningful experiences through efficient service and support.

In this full-time or part time position, you'll interact with customers, ensuring they feel confident during their shopping journey. Reporting to the Customer Service Team Lead, you will also capture feedback for continuous improvement. This role provides ample career development opportunities within a well-respected company.

Key Responsibilities: • Provide exceptional service via phone and email • Listen and respond empathetically to customer needs • Guide customers through online shopping tools • Track customer feedback for service enhancement • Work with teams to resolve order questions

Requirements: • Minimum 1-2 years customer service experience • Strong computer skills and minimum 50 WPM typing • Call center experience is advantageous • Effective problem solver with strong analytical skills • Excellent communication, both verbal and written

Make a difference and grow within Pattison Food Group while delivering excellent customer service. #J-18808-Ljbffr

📌 Langley Customer Experience Specialist (Winnipeg)
🏢 Pattison Food Group
📍 Winnipeg