Drive results as a Collections Agent with Northlake Financial in Barrie, ON. Engage customers to guide them in the repayment process while maintaining a high standard of service.
This full-time position requires a strong customer service mindset and problem-solving skills. As part of Northlake’s cutting-edge team, successful candidates will manage delinquent accounts, educate customers, and ensure compliance with regulatory standards. This role does not offer remote work, making effective in-person communication essential.
Key Responsibilities:
• Manage late-stage delinquency accounts effectively
• Educate customers on repayment strategies and policies
• Negotiate payment arrangements using approved authority




• Document call activity and maintain accurate records
• Meet and exceed individual and team collection goals
Requirements:
• Flexible availability between 7 am and 9 pm, Monday-Saturday
• 1-2 years of experience in collections or financial services
• High school diploma or equivalent education
• Strong communication and organizational skills
• Ability to work independently and in a team
Excel in collections, customer service, and problem-solving at Northlake Financial in Barrie.
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📌 Collections Agent at Northlake Financial (Barrie)
🏢 NorthLake Financial
📍 Barrie