Why You’ll Love This Role

Our culture is outstanding and the team you’ll join is exceptional — and that’s only the beginning of why you’ll love this role. You’ll play a key role in the most critical stages of the customer journey — contributing from early discovery and first demo through onboarding, adoption, and expansion.If you enjoy telling a compelling product story, configuring real solutions, and building long‑term relationships that drive measurable outcomes, this role was designed for you.

What You’ll Do

Pre‑Sales (approx. 40%)

- Lead tailored demos that tell a explicit value story for complex, enterprise environments.
- Configure demo/PoC environments using built‑in integrations and configuration options to mirror real customer scenarios.
- Run Proofs of Concept (PoCs) end‑to‑end, guiding prospects through hands‑on validation and securing buy‑in.
- Advise on integration strategy (options, architecture, and supporting services) to ensure scalable and achievable deployments.

Customer Success (approx. 60%)

- Own onboarding to accelerate time‑to‑value with configurations that support customer processes.
- Drive adoption and satisfaction through proactive, data‑driven engagement and executive alignment.
- Manage renewals and growth by building trusted relationships and uncovering expansion opportunities.




- Serve as an integration SME—educating customers on options and best practices to maximize value.

What You’ll Bring

- 3–6+ years in Customer Success, Solutions Consulting/Sales Engineering, Implementation, or similar customer‑facing SaaS roles (enterprise/B2B preferred).
- Standout communication & storytelling skills across both technical and business audiences.
- Integration fluency—able to assess requirements and recommend the right built‑in capabilities; comfortable explaining trade‑offs and best practices.
- Hands‑on technical aptitude with SaaS and integrations; experience with PPM / project portfolio management tools or Lean PPM is a plus.
- Strong collaboration across Sales, Product, and CS; proven ability to manage multiple priorities.

Nice to Have

- Hands‑on experience in a Project Delivery team, PMO or as a Project Manager.Familiar with delivery methodologies Waterfall, hybrid, or Scaled Agile.
- Experience with data integrations (e.g., SSO, API, Power Automate/Zapier)
- Light scripting or data transformation familiarity
- Background running executive‑level workshops or value assessments

Ready to Join Us?

If you thrive at the intersection of customers, technology, and business impact, we’d love to meet you.

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📌 Customer Success & Solutions Consultant (Hybrid) - beloeil
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