Join Coast Hotels as a Front Office Supervisor, where you will ensure top-tier guest service in a vibrant environment. Lead front desk operations while exceeding guest expectations every day.
This supervisory role focuses on maintaining exceptional customer service standards in the hospitality industry. With 1-3 years of relevant experience, you will oversee check-ins, check-outs, and address guest concerns while mentoring your team. Your ability to communicate effectively and resolve issues will foster a positive atmosphere for guests and staff alike.
Key Responsibilities:
• Lead and supervise front desk operations daily
• Address guest concerns and provide quick resolutions
• Manage check-in and check-out processes efficiently
• Review daily arrivals and VIP notes diligently
• Monitor performance to ensure service standards are met
Requirements:
• 1-3 years of hospitality experience preferred
• Bachelor’s or Diploma in Hospitality or related field
• Solid communication and problem-solving skills
• Ability to lead and motivate team members
• Flexible schedule including evenings and weekends
Become an ambassador of exceptional guest experiences at Coast Hotels!
#J-18808-Ljbffr

📌 Front Office Supervisor at Coast Hotels (North Vancouver)
🏢 Coast Hotels
📍 North Vancouver