Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home. We boldly go. Where Is The Work Prioritize engaging with customers. When not directly interacting with customers; collaborate with colleagues in your office. BrainBox AI is an industry-leading provider of cloud-based, AI-powered building optimization solutions, operating as a business of Trane Technologies — a global climate innovator that also includes the Trane and Thermo King brands. Together, we deliver an enterprise-wide smart building platform that helps owners and operators decarbonize their real estate portfolios at scale. What's In It For You The Deployment & Operations Leader is accountable for the end-to-end delivery, operational performance, and customer success of Trane Technologies’ portfolio of digital energy optimization solutions. This role is pivotal in realizing our leadership in delivering tangible efficiency, resiliency and sustainability outcomes for our customers.



This leader will direct a global team of over 100 professionals responsible for the seamless deployment and operation of our digital energy optimization offerings deployed through BrainBox AI as well as through Trane’s extensive commercial HVAC and energy services businesses. The team’s scope encompasses the full customer lifecycle, from initial onboarding and technical integration to continuous, AI-driven performance optimization, value quantification, and ongoing customer success – ensuring clients achieve the results that drive subscription renewal and expansion. Reporting directly to the Trane Technologies Chief Digital Officer, this leader will build and guide a high-performance, AI-empowered organization. This mission-critical role sits at the center of our strategy to deliver measurable, verified energy and carbon savings across commercial, institutional, and industrial buildings worldwide. The ideal candidate combines deep operational expertise in SaaS and AI delivery with a passion for sustainability and team excellence. They must thrive in complex, matrixed enterprise environments and bring the energy, discipline, and influence required to scale operations in these dynamic markets.



What You Will Do Customer Onboarding & Deployment Lead the seamless onboarding of recent enterprise customers and building portfolios onto the Trane platform, ensuring rapid time-to-value. Oversee technical deployment across AWS and Google Cloud environments, coordinating with cloud partners and internal engineering teams. Develop and continuously improve scalable onboarding methodologies, playbooks, and tooling to support a growing world-wide customer base. Ensure full compliance with applicable U.S. and Canadian energy, data privacy, and building regulations throughout deployment. Building Performance Optimization Direct ongoing AI-driven optimization of customer buildings, ensuring the platform continuously delivers measurable improvements in energy efficiency, HVAC performance, and occupant comfort. Deliver on peak shaving commitments and tangible energy savings. Establish and enforce rigorous performance monitoring frameworks, escalation protocols, and SLA standards across the customer portfolio. Champion a culture of continuous improvement, leveraging data and AI to drive operational excellence and innovation in service delivery. Value Quantification & Customer Success Lead the design and execution of value verification programs that clearly demonstrate energy savings, carbon reductions, and financial ROI to customers. Apply advanced financial acumen and data analytics to quantify and communicate impact in terms that resonate with both executive stakeholders and facility managers. Own customer health metrics, net revenue retention, and expansion targets; partner with Sales and

📌 Deployment & Operations Leader (Toronto)
🏢 Trane Technologies
📍 Toronto