Become the trusted advisor as a Project Manager at Zappix in Burlington, MA. Champion the use of mobile self-service solutions while enhancing the customer experience. In this customer-facing role, you will manage the entire customer lifecycle from project launch to ongoing support. Working within our Customer Success team, you will focus on deploying innovative solutions and educating clients to maximize their perks. Your efforts will help drive customer satisfaction, increase self-service engagement, and ensure smooth project delivery. Key Responsibilities:
- Manage pre-sales assessments and project definition
- Create detailed project plans and oversee execution
- Work in tandem with engineering on functionality delivery
- Conduct client onboarding, training, and
📌 Zappix Project Manager - Customer Success Focus (Canada)
🏢 Zappix
📍 Canada