4 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by Collabera. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

CA$24.00/hr - CA$25.00/hr Direct message the job poster from Collabera Provide hands-on technical support for the organization --- handling employee technology/tickets from beginning to end Required desk side support—will need to go to user’s desk and help them with issues at their desk Usually more inbound calls than outbound calls but during event/busy time it may be more 50/50 Create knowledge-based articles as they’re intaking calls when they notice trends so that users can solve issues on their own in the future Types of problems: Contacting users Cleaning up disc space in supporting of Windows 11 migration Must Have:



Explicit communication Recent grad to 1 year of experience working at a call center/service desk/user support role that used a ticketing system Ability to learn quickly Experience resolving minor security issues Experience in a customer support role Microsoft 365 Windows 10 SCCM Seniority level

Seniority level Entry level Employment type

Employment type Contract Job function

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📌 Technical Support Specialist (Winnipeg)
🏢 Collabera
📍 Winnipeg