CX Strategy Lead: VOC & Loyalty Champion (Vaughan)

CX Strategy Lead: VOC & Loyalty Champion (Vaughan)

24 Aug
|
Toromont CAT
|
Vaughan

24 Aug

Toromont CAT

Vaughan

Toromont Cat is seeking a Customer Experience Lead to drive the customer experience strategy across Eastern Canada. You will report on VOC, identify key customer requirements, and measure effectiveness while leading change to elevate the Caterpillar brand in every engagement.

The role requires a Bachelor's in marketing and 3–6 years in related fields, with strong leadership, communication, and data skills. Travel is expected, and a adaptable, team‑oriented culture is offered.

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📌 CX Strategy Lead: VOC & Loyalty Champion (Vaughan)
🏢 Toromont CAT
📍 Vaughan

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