Step into a valuable role at Grainger as a Bilingual Customer Service Representative in Saint-Laurent, Quebec. This hybrid position offers you the chance to excel in customer interaction and problem resolution.
Grainger values diversity and is looking for enthusiastic applicants fluent in both French and English. Secure your spot in a full-time team dedicated to providing their customers with top-notch service. You will complete robust training before engaging with clients and solving their challenges.
Key Responsibilities:
• Build positive customer relationships via phone and email
• Demonstrate robust oral and written communication skills
• Assist with account management and product inquiries
• Apply critical thinking for effective problem resolution
• Work collaboratively in a team-oriented environment
Requirements:
• Mandatory fluency in French and English
• High School diploma or equivalent
• Minimum one year of customer service experience
• Familiarity with Salesforce and Microsoft Office
• Able to work comfortably in a secure home environment
Use your bilingual skills to make a meaningful impact at Grainger.
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📌 Bilingual Customer Service Representative at Grainger (Quebec City)
🏢 W.W. Grainger
📍 Quebec City