Become the Manager of Investigations at OBSI, leading a team to resolve consumer complaints fairly and professionally within a hybrid working model in Toronto. Play a pivotal role in advancing financial justice. The Ombudsman for Banking Services and Investments seeks a skilled leader to direct investigations and ensure complaints are resolved efficiently and with integrity. You will work closely with a team of professionals, driving investigation quality and tackling systemic financial issues across the sector. This role emphasizes collaboration, leadership, and the commitment to OBSI’s mission. Key Responsibilities:
- Lead objective investigations into consumer complaints
- Ensure high standards and efficiency in operations




- Collaborate with investigators for consistent results
- Address systemic issues impacting consumers
- Encourage team development and effectiveness Requirements:
- Proven leadership in banking or investments
- Expertise in complaint resolution processes
- Solid communication and leadership skills
- Ability to navigate complex financial issues
- Passion for enhancing financial justice Join OBSI and contribute significantly to making Canada’s financial system fair and accountable. #J-18808-Ljbffr

📌 Hybrid Manager Investigations Role At Obsi (Toronto)
🏢 OBSI - Ombudsman for Banking Services and Investments
📍 Toronto