Elevate your career as a Customer Support Specialist with Total Power Limited. This role focuses on excellent customer service, scheduling, and invoicing to enhance operations.
Total Power is seeking an experienced Customer Support Specialist to boost customer interactions and streamline communication across departments. You will manage dispatching, technician scheduling, and ensuring timely invoicing while maintaining excellent service levels. Your organizational and problem-solving skills will be crucial in fostering robust relationships and addressing customer needs efficiently.
Key Responsibilities:
• Ensure timely technician responses and customer communication
• Schedule maintenance and emergency dispatch efficiently




• Manage invoicing processes and verify documentation accuracy
• Coordinate repair quotes and warranty work appropriately
• Monitor National Smart Lists for available calls
Requirements:
• Minimum 2 years of dispatching experience
• Strong computer skills with a focus on Microsoft Office
• Excellent verbal and written communication abilities
• Robust organizational and multitasking capabilities
• Proven problem-solving and negotiation skills
Support our mission at Total Power as a vital resource in customer service and operational excellence.
#J-18808-Ljbffr

📌 Customer Support Specialist at Total Power (Mississauga)
🏢 Total Power
📍 Mississauga