Become a part of Sectigo in Ottawa as a Validation Specialist I managing certificate validation and enhancing customer service experiences. This contract role requires detailed research skills.

As a Validation Specialist I on an 18-month contract, you will oversee the verification of customer organizations and manage certificate orders at Sectigo. This position involves direct customer interaction through various channels, emphasizing problem-solving and efficient service delivery. Your contributions will help maintain customer satisfaction and support internal teams.

Key Responsibilities:



• Manage TLS and security certificate order processing • Conduct thorough verification of organization details • Provide exceptional customer assistance in multiple formats • Resolve issues independently and escalate significant cases • Handle daily customer base activities effectively

Requirements: • Experience in customer service or related fields • Robust research capabilities and communication skills • Committed to working onsite in Ottawa five days a week • Ability to adjust to evolving business needs • Align with values of integrity and teamwork

Be an integral part of Sectigo's mission to provide market-leading user experiences in Ottawa. #J-18808-Ljbffr

📌 Contract Validation Specialist I Role (Montreal)
🏢 Webhosting
📍 Montreal