Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.Why this role is important? SUMMARY The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy. The Front Store Manager leads staff in providing excellent Front Store customer service, manages all process and procedures utilizing financial resources and ensures store objectives are achieved.DUTIES & RESPONSIBILITIES OPERATIONSMaintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitabilityWorks with Management Team to ensure Store Standards are in effect 100% of the time, including the backroomManages labour scheduling and leverages Work Force Management (WFM) to maximize labour productivityEnsures staffing levels are adequate to effectively operate the businessHUMAN RESOURCESComplies with Human Resources StandardsHires and/or supports hiring for all departments, excluding PharmacyMaintains wage administration within SLPH guidelinesConducts probationary reviews for new hires and annual staff performance reviewsManages staff performance through ongoing coaching, action planning, and follow‑upDrives Blue Culture, engagement,



and leads and motivates staff through leading by our Core ValuesFINANCEAnalyzes financial reports, identifies trends and addresses discrepancies between planned and actual through effective utilization of the FSM Monitoring ReportMeets period, quarterly and annual targetsSets individual goals for departments to motivate employees and ensures goals are metDevelops and executes strategies to improve business efficiency at the storeQUALIFICATIONSPlanning, Judgement and Decision MakingPlanning and preparation for Inventory ManagementUse judgment and decision making skills to control expensesProvides effective leadership and ongoing mentorship and ensures development of all staffEfficient time management skillsAble to prioritize activities quickly in response to changing initiativesEffective organization and planning skillsEXPERIENCEPrevious retail management experience for a minimum of 5 yearsDemonstrated ability to drive the business, lead by example and support corporate programsWorks effectively with management teamSuperior interpersonal, coaching and communication skillsStrong business and financial acumenStrong relationship builder with key internal and external agenciesBENEFITSBenefit from a purchase discount program, adaptable and varied schedules, competitive pay and online learning through Academy.Accommodation is available upon request for applicants and colleagues with disabilities.Hiring Range: $56,000.00 - $67,500.00 per year.#J-18808-Ljbffr

📌 Front Store Manager - $56,000 - $67,500 A Year (Chatham-Kent)
🏢 Shoppers Drug Mart
📍 Chatham-Kent