About Toronto Community Housing Corporation

Toronto Community Housing Corporation (“TCHC”) is the largest social housing provider in Canada and the second largest in North America. We are wholly owned by the City of Toronto and operate in a non-profit manner. TCHC provides homes to over 41,000 low and moderate-income households in 88 of Toronto's neighbourhoods, with 93,000 tenants from many different backgrounds with a diversity in age, education, language, mental and physical ability, religion, ethnicity and race. We are an essential part of the City of Toronto's fabric and social system.

Our over 2,000 employees work to achieve our vision of quality homes in vibrant communities where people are proud to live and work.

Vacancy Type

Full‑time Permanent

Salary/Hourly Range

$28.75/hr (Training Rate); $36.75/hr - $47.50/hr upon completing training

Work Details (Days/Hours)

Rotating 12 hour Day and Nights Shifts Including evenings and weekends. 42 hours per week

Hybrid Eligible

No

Affiliation

OPSEU Local 529

Division and Department

Community Safety Unit

Number Of Vacancies

16

Existing/New Job

Existing

Grade

CSU

Vacancy Status

Existing

Candidate List Or Eligibility List

Candidate List

What We Offer

- Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities;
- Three (3) weeks paid annual vacation days, increasing with years of service;
- Four (4) paid personal days;
- Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;
- Health and dental benefits;
- Employee and family assistance program;
- Maternity and parental leave top up (93% of base salary);
- Training and development programs including tuition reimbursement of $1500 per calendar year;
- Fitness membership discount;

Make a difference

Please note: A Candidate Pool will be created from this competition and will be used to fill current and future Special Constable opportunities that may become available.

To learn more about the Community Safety Unit Recruitment, please visit: Community Safety Unit Career Page

Your application must include the following documentation listed below.

Please note that applications without the required documentation will be considered incomplete and may not be reviewed by the hiring team.

- Current and valid First Aid, CPR and AED certification;
- Secondary school diploma, post secondary education an asset;
- Valid G drivers license (no more than three demerit points, permitting you to drive in Ontario with full driving privileges; and
- Documentation from Criteria A, listed below:

Criteria A

- A valid certification letter from Ontario Association of Chiefs of Police ("OACP"), including the Hearing & Vision & 2 week Fitness Logs. Please visit or contact OACP directly at or email: for additional information.

What You’ll Do

- Carry out general security and safety duties under the direction of the supervisor and/or manager;
- Investigate complaints and incidents in a prompt and courteous manner;




- Work with the community office staff to effect peaceful transitions and de-escalate difficult situations;
- Establish and maintain harmonious relations with residents;
- Prepare reports/logs of any complaints, incidents, or inspections;
- Make recommendations that would improve the operational effectiveness of the security process;
- Attend court as a witness, as required.
- Assist staff in implementing any recent initiatives at particular sites on a pilot or community-wide basis;
- Carry out duties assigned including initiatives such as staff training, taking lead responsibility for joint housing and community projects, testing and reporting on various security strategies and approaches;
- Develop solid working relationships with police, fire departments, social agencies etc. to promote security services and corporate direction;
- Undertake other related security functions as required.

What You’ll Need

- Knowledge of law enforcement, safety and security practices and techniques;
- Familiarity with equipment such as elevator, lock, hydro, and fire alarm systems;
- Ability to learn and effectively apply building and fire safety standards, by-laws, and related legislation such as Criminal Code of Canada, Tenant Protection Act, Trespass to Property Act, Mental Health Act and the Liquor License Act,;
- Ability to investigate and assess security incidents and use good judgement in responding to emergency situations;
- A commitment to excellent tenant service;
- Proven ability and sensitivity in providing respectful service to a diverse population (age, race, language, gender, sexual orientation, culture and disability);
- Ability to develop positive working relations with staff, tenants, police and fire officials, and community agencies, including demonstrating qualities of a good team player;
- Ability to establish harmonious positive relations with tenants, especially youth and seniors;
- Strong and effective interpersonal, verbal and written communications skills and the ability to be diplomatic, tactful, patient and courteous while providing a high level of customer service;
- Strong situational assessment, analytical, problem solving and decision making skills and the ability to apply these skills in difficult, challenging and dangerous situations;
- Excellent listening, problem solving, conflict resolution and mediation skills;
- Ability to write (reports, letters) using clear concise language;
- Demonstrated experience utilizing computer software packages such as MS Word, Excel and database applications;
- Ability to work varying/rotating shifts (including days, afternoons, evenings, holidays and weekends) and flexibility to be re-assigned as necessary;




- Ability to successfully pass the Municipal Law Enforcement Officer (MLEO) exam;
- Requires a valid, non-probationary, Province of Ontario class “G” or greater driver’s licence (proof of possession and driving record will be required at time of job offer);
- Possess and maintain full security and police clearance including fingerprinting and background check;
- Must pass mandatory re-qualification training, tests and background investigation/checks, as required;
- Ability to successfully pass the Basic Special Constable Training Program, and maintain the designation where required.

Thank you for your interest in Toronto Community Housing

We recognize that people bring experience and talent that goes beyond the technical skills and requirements of a job. If you possess similar experience that is close to what we’ve included in the job postings below, we encourage you to consider applying. We strongly believe that diverse experience, transferable skills, and passion are key!

Our commitment to equity, diversity and inclusion

We are committed to providing equal opportunity to all employees and strive to create a diverse workplace that reflects the cultural mosaic of our great city and the communities we serve. We recognize the value that comes from different viewpoints, unique experiences and diverse perspectives of our employees, who bring fresh, new ideas to our business. Diversity plays a key role in our ability to deliver on our mission to provide clean, safe, well-maintained, affordable homes for tenants.

TCHC is committed to diversity and inclusion within its community and encourages applications from Indigenous peoples, racialized persons/persons of colour, persons with disabilities, women, 2SLGBTQ+ persons, and others who can help us provide vibrant communities and make our city a great place to live. In an effort to ensure access to information for people with disabilities, we have noticed that some screen readers do not function properly with our job portal. If you are a person with a disability and are experiencing issues with our job portal and would like access to our job postings in an alternative format, please email your request to our People and Culture Division at

Accessibility for applicants

Toronto Community Housing is committed to equity in employment. Our goal is a diverse, inclusive, and barrier-free workplace that reflects the communities we serve.

We will provide reasonable accommodation to applicants with disabilities at all stages of the hiring process in accordance with the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, 2005, and Toronto Community Housing’s Accessibility Policy.

If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to our People & Culture department at or call our accessible accommodations line at (416) 981 - 4119. Please refer to the job requisition number when you contact us.

We use AI technology through the use of pre-screening questions

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📌 Special Constable In Training (Toronto)
🏢 Toronto Community Housing
📍 Toronto