Become a Customer Renewal Specialist at Blackline Safety and play a vital role in our mission to ensure worker safety. Engage with customers and manage the renewal lifecycle to drive satisfaction and retention.
This position is ideal for someone with a passion for customer support and experience in account management. You will handle renewal processes, maintain customer and contract accuracy, and collaborate with internal teams and distributors. Additionally, you will generate reports to aid in renewal planning and monitor inquiries related to the renewal process.
Key Responsibilities:
• Oversee the renewal lifecycle for assigned customers
• Develop and maintain accurate customer records
• Collaborate with teams for renewal success




• Monitor and prioritize renewal activities
• Address renewal inquiries through timely responses
Requirements:
• At least 1 year in inside sales or customer support
• Familiarity with CRM applications, especially NetSuite
• Advanced skills in data management tools
• Solid organizational and communication skills
• Capable of working independently and managing priorities
Join Blackline Safety and contribute to enhancing customer experience through effective renewal management.
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📌 Customer Renewal Specialist Role (Calgary)
🏢 Internetwork Expert
📍 Calgary