Key Responsibilities

- The Warehouse Operations Manager is responsible for the overall leadership, performance and continuous improvement of warehouse operations, ensuring materials are received, stored, controlled and distributed safely, accurately and efficiently.
- This role owns day-to-day warehouse execution while developing the systems, people and processes required to improve material availability, inventory accuracy, throughput and service to operations.

Warehouse Operations

- Plan, organize, direct and evaluate day-to-day warehouse operations, including receiving, material handling, storage, inventory control, order fulfillment, shipping and distribution.
- Develop and implement warehouse processes, procedures and performance standards to improve efficiency, service levels, inventory accuracy and on‑time delivery.
- Manage warehouse layout, space utilization, material flow and storage systems to maximize capacity and productivity.
- Coordinate warehouse activities with Supply Chain, Procurement, Production, Transportation, Project Management and Operations to ensure material availability and effective service to internal stakeholders.

Inventory & Systems

- Oversee inventory management programs, including cycle counting, stock reconciliation, replenishment, obsolete inventory management and inventory accuracy initiatives.
- Implement and maintain ERP, WMS and other digital warehouse systems to improve inventory visibility, transaction accuracy, material traceability and operational decision‑making.
- Establish and monitor warehouse KPIs, including inventory accuracy, receiving and shipping performance, order fulfillment, productivity, space utilization and operating costs.

Equipment,



Facilities & Maintenance

- Oversee the operation, maintenance and repair of warehouse equipment, material‑handling systems, vehicles, tools and facility infrastructure.
- Develop and maintain preventive maintenance programs and inspection schedules to improve equipment reliability and minimize operational disruption.
- Coordinate suppliers, contractors and service providers for equipment, maintenance, transportation, materials and other warehouse‑related requirements.

Safety & Compliance

- Ensure warehouse operations comply with workplace health and safety requirements and company standards.
- Conduct regular workplace and equipment inspections, identify operational hazards and ensure corrective actions are implemented.
- Promote safe material-handling practices and maintain a clean, organized and operationally disciplined warehouse setting.
- Recruit, train, supervise and evaluate warehouse personnel.
- Establish clear performance expectations, provide coaching and develop employee capabilities.
- Manage warehouse operating budgets, monitor expenditures and identify opportunities to reduce costs while maintaining service, quality and safety standards.
- Prepare and analyze operational reports, KPIs and statistics to identify trends, risks and improvement opportunities.




- Lead continuous‑improvement initiatives using data analysis, process optimization, Lean principles and Theory of Constraints.
- Identify and address operational bottlenecks affecting material flow, inventory, warehouse capacity and organizational throughput.
- Develop practical solutions that reduce waste, improve flow and increase the reliability and responsiveness of warehouse operations.

Qualifications

- 5+ years of progressive experience in warehouse, materials, logistics, supply chain or related operations, with demonstrated leadership responsibility.
- Experience managing warehouse personnel, inventory systems, material handling and shipping/receiving operations.
- Strong understanding of inventory control, cycle counting, material traceability and warehouse best practices.
- Experience with ERP and/or Warehouse Management Systems (WMS).
- Demonstrated ability to develop processes, establish KPIs and use operational data to drive improvement.
- Experience managing equipment maintenance, vendors, contractors and operating budgets.
- Strong leadership, organizational, problem-solving and communication skills.
- Experience in industrial, manufacturing, construction or energy‑sector environments considered an asset.
- Knowledge of Lean, continuous improvement and Theory of Constraints principles considered an asset.

Success in This Role

Success will be measured by the ability to create a safe, organized and highly reliable warehouse operation characterized by strong inventory accuracy, effective material flow, high equipment availability, disciplined processes and consistent service to operational teams.

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📌 Warehouse Manager (Sherwood Park)
🏢 MSCP Heat Management Solutions
📍 Sherwood Park