Job Overview
We are seeking a friendly and skilled Concierge to enhance our guest experience and ensure smooth operations within our hospitality environment. The ideal candidate will possess excellent customer service skills, a keen eye for cleanliness, and experience in hospitality or custodial services. This role involves assisting guests, maintaining cleanliness standards, and supporting overall facility operations to create a welcoming atmosphere for all visitors. Overnight shift qualifies for an additional monetary premium. Cross training in other departments for extra shifts

Responsibilities
Maintain cleanliness of common areas, including lobbies, hallways, and public restrooms, through cleaning and custodial tasks
Support facility operations by managing guest needs and coordinating with other departments as necessary
Ensure all areas meet cleanliness and safety standards through routine cleaning and sanitation procedures
Handle guest complaints or concerns professionally, escalating issues when needed
Assist with industrial cleaning tasks when required to uphold hygiene standards in various settings




Maintain a skilled appearance and demeanor at all times to promote a positive guest experience
Provide security and concierge services for facility
Provide emergency response when required in a caring and professional manner

Qualifications
Prior experience in hospitality, hotel services, or custodial/industrial cleaning is preferred
Knowledge of cleaning techniques and equipment is advantageous
Strong customer service skills with the ability to communicate effectively with diverse guests
Ability to work independently and as part of a team in a fast-paced environment
Flexibility to work various shifts, including evenings or weekends if necessary
Professional appearance and positive attitude are essential for representing the organization effectively

Job Type: Part-time

Pay: From $21.80 per hour

Benefits:
Company events
Discounted or free food
Employee assistance program
In office gym
On-site parking

Work Location: In person

📌 Night Concierge Penticton
🏢 Southwood Regency Resorts
📍 Penticton