Newgen Medical Clinic is a busy family practice with 3 full time physicians and a dedicated administrative team. We're looking for an experienced Medical Office Manager to lead our day-to-day operations, oversee physician billing, and keep the clinic running smoothly. This is a hands-on leadership role for someone who thrives in a quick-paced clinical environment.

Key Responsibilities
Oversee all day-to-day administrative operations of the clinic
Supervise, schedule, train, and support administrative staff (MOAs) and manage coverage
Manage physician billing end-to-end — submit and reconcile MSP claims, resolve rejections and error reports, and ensure timely, accurate payments for all providers
Coordinate physician and staff scheduling, time-off, and conflict resolution
Manage OSCAR EMR usage, data integrity, appointment booking, referrals, and intake workflows
Handle vendor coordination, supply ordering, and facility readiness
Support payroll inputs and HR documentation (hiring,



onboarding, performance)
Act as the primary point of contact for patient service concerns and resolution
Maintain privacy, security, and compliance in line with PIPA/PHIPA and clinic policies
Work 1–2 reception/front-desk shifts per week alongside the team as needed

Qualifications
Minimum 3 years of experience as a Medical Office Manager (required)
Proficiency with OSCAR EMR (required)
Solid working knowledge of MSP billing and error/rejection resolution
Proven leadership, staff supervision, and organizational skills
Excellent communication and interpersonal skills
Understanding of BC's primary care system is an asset

Pay: $26.00-$32.00 per hour

Benefits:
Extended health care

Experience:
Medical office: 3 years (required)

Work Location: In person

📌 Medical Office Manager Surrey (Canada)
🏢 NewGen Medical - Clayton
📍 Canada