We are seeking a dynamic and detail-oriented Medical Office Assistant to join our healthcare team! In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a smooth and welcoming experience. Your responsibilities will include managing appointment scheduling, maintaining accurate medical records, and providing exceptional administrative support. This position offers an exciting chance to be part of a compassionate environment dedicated to delivering outstanding patient care. If you thrive in quick-paced settings, possess excellent communication skills, and have a passion for healthcare administration, we want to hear from you!
Responsibilities
Greet patients and visitors warmly, providing excellent front desk service in a professional manner
Schedule, confirm, and reschedule patient appointments using electronic health record systems.
Manage multi-line phone systems efficiently, directing calls to appropriate staff members
Maintain accurate and up-to-date scheduling in our electronic medical records (EMR) systems, ensuring confidentiality and compliance with privacy regulations
Assist with billing procedures, insurance verifications, and patient check-in/check-out processes
Support clinical staff by preparing examination rooms and handling administrative tasks related to patient flow
Handle administrative duties such as data entry, filing, faxing, scanning documents, and managing office supplies
Experience
Prior experience working in a medical, dental, imaging office environment is highly preferred
Demonstrated proficiency with scheduling patients
Strong knowledge of medical terminology to accurately interpret clinical documentation
Experience as a medical receptionist or in medical office administration is a plus
Proven ability to manage multi-line phone systems and provide exceptional front desk support
Office experience that includes handling administrative tasks in busy diagnostic imaging settings
Excellent organizational skills with attention to detail and the ability to multitask effectively
Join us in making a difference by providing compassionate care and seamless administrative support! We are committed to fostering an inclusive workplace where every team member can thrive. This paid position offers valuable experience in healthcare administration while contributing to the well-being of our patients.