Step up as the Concessions Operations Manager at the Wilder Institute’s Calgary Zoo, where your leadership can enhance visitor experiences through dedicated food and beverage operations. Expect a vibrant setting that prioritizes service and safety.

This full time role requires you to oversee all aspects of concession management year-round. You'll be responsible for staff training, ensuring compliance with health standards, and optimizing sales. Your efforts will play a key role in maintaining the zoo's high service quality and supporting its mission.

Key Responsibilities:
• Manage daily concessions operations and staff performance
• Ensure adherence to health and safety standards
• Implement effective inventory and merchandising strategies




• Lead and develop comprehensive training programs
• Supervise opening and closing procedures of venues

Requirements:
• At least 5 years in food and beverage services
• Minimum 3 years in a supervisory capacity
• Preferred diploma in business management or hospitality
• Solid communication, judgment, and leadership skills
• Comfortable in a high-volume service context

Drive successful concessions management at Calgary Zoo while enriching visitor experiences through quality service.
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📌 Calgary Zoo Concessions Operations Manager Alberta
🏢 Wilder Institute
📍 Alberta