Drive conversion at eBay as a CRM Communications Product Manager, focusing on strategic customer communication while enhancing revenue through cutting-edge practices. This role is rooted in data analysis and effective engagement.Join eBay's Conversion Programs team and play a crucial role in developing and implementing communication strategies across various platforms, including email and push notifications. You will collaborate closely with multiple departments to ensure high-quality execution of a multimillion-dollar communications portfolio that maximizes customer engagement.Key Responsibilities:
Implement the product roadmap with Engineering and Design teams
Enhance operational excellence through increased experimentation
Identify data-driven opportunities for portfolio enhancement
Lead A/B testing processes and define KPIs
Monitor and analyze performance metrics for optimizationRequirements:
4+ years in product management; 2+ in e-commerce
Experience with customer communication strategies and metrics
Knowledge of UI/UX design across communication channels
Previous collaboration with Engineering using Agile
History of leading successful cross-functional projectsContribute to eBay's mission by leveraging your product management skills in a energetic setting.#J-18808-Ljbffr