- Welcome and direct visitors
- Route phone calls
- Process payments and direct inquiries to appropriate departments or individuals
- Manage mail and courier delivery and pickup requirements
- Maintain tracking spreadsheets
- Provide general administrative support to the administrative team and professional staff
- Proofread financial statements and letters for grammatical, typographical, and formatting errors
- Work independently and complete assignments and special projects with minimal direction
- Use Workday for file and project management
- Provide backup reception, mailing and courier support, and assist other administrative staff

Requirements

- Currently working towards a degree/diploma focused in administration
- Excellent attention to detail
- Strong organization and time management skills
- Strong communication and interpersonal skills
- Ability to build rapport with clients
- Proven ability to be a self-starter and work independently
- Ability to maintain a professional demeanor and positive attitude within the office




- Proficiency with the Microsoft Office suite is considered an asset
- Prior customer service or administrative experience is considered an asset

Core Competencies

Demonstrates robust organizational and time management skills while providing administrative support and maintaining attention to detail. Proficient in managing communications and customer interactions with a professional demeanor.

Highest-signal resume keywords

- Attention To Detail
- Strong Organization Skills
- Time Management Skills
- Strong Communication Skills
- Customer Service Experience

ATS Optimization Keywords

Hard Skills

- Administrative Support
- Proofreading
- File Management
- Project Management

Soft Skills

- Interpersonal Skills
- Self-Starter
- Professional Demeanor
- Positive Attitude

Industry Keywords

- Customer Service
- Administrative Experience

Tools & Technologies

- Workday
- Microsoft Office Suite

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📌 Co-op or Intern, Administration (Kitchener)
🏢 Jobtailor
📍 Kitchener