Fidelity Canada is seeking a Service Delivery Manager to serve as the primary point of contact for Introducing Broker and Portfolio Manager clients. The role coordinates with FCC back-office teams to meet defined service levels and resolve inquiries from first contact to resolution.
You will operate in a adaptable hybrid setup with a facility at 483 Bay Street, Toronto, transitioning to Mississauga later. A Canada work authorization is required to apply, with solid emphasis on client service and
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