Enhance your career as a hybrid Claims Adjudicator with GroupSource in Calgary. This role merges claims efficiency with top-notch customer assistance.
In this pivotal role, as a Claims Adjudicator at GroupSource, you engage directly in ensuring accurate and timely decisions for health and dental claims. You will not only resolve inquiries from members and providers but also contribute to a collaborative and supportive work setting. Attention to detail and exceptional service are paramount in meeting our goal of client satisfaction and efficiency.
Key Responsibilities:
• Process basic and complex health claims accurately
• Address customer inquiries through phone and email
• Achieve daily productivity with approximately 250 claims
• Adhere to standard processing regulations for claims
• Support teammates with filing and inquiries assistance
Requirements:
• Data-entry experience with a focus on accuracy
• Strong customer service mindset and communication skills
• Organizational ability in a high-volume setting
• Comfort with repetitive tasks while meeting metrics
• Eagerness to learn and adapt to new software
Support GroupSource's mission by ensuring a quality claims experience for our clients.
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