Join Transpera Technologies as a Senior IT Technician in Red Deer, where you will provide exceptional IT support and develop innovative solutions for clients throughout Canada and the US.
This permanent full-time role requires at least five years of hands-on IT experience, particularly in a Managed Services Provider workplace. Highlighting skills in Windows Server, network architecture, and security is essential. You'll be expected to design robust IT solutions and maintain a high-level client engagement with polished communication skills.
Key Responsibilities:
• Resolve technical issues using a sophisticated ticketing platform
• Manage diverse IT systems and cloud services with precision
• Offer both remote and on-site support for client needs




• Maintain and configure servers, workstations, and networking tools
• Craft compelling proposals for infrastructure upgrades
Requirements:
• Proven experience solving complex IT challenges
• Familiarity with ticketing processes and RMM tools
• Excellent communication and service skills
• Ability to work independently while prioritizing tasks
• Certifications in IT support are advantageous
Leverage your IT expertise and commitment to client service with Transpera Technologies as a Senior IT Technician.
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📌 IT Support Expert in Red Deer
🏢 Transpera Technologies
📍 Red Deer