Become a Care Access Representative with CBI Home Health in Calgary or Edmonton. This vital role requires strong communication and scheduling skills to provide top-notch service to clients and care providers.
As part of CBI Home Health, you will facilitate care coordination in a fast-paced contact center. This hybrid position involves managing scheduling requests, data entry, and maintaining relationships with clients and healthcare staff. You will help ensure a seamless experience for clients and care providers, making a real difference in people's lives.
Key Responsibilities:
• Utilize scheduling software for efficient care provider assignments
• Maintain communication with clients, families, and care providers




• Cultivate positive relationships with all stakeholders
• Accurately update and manage client and care records
• Meet individual KPIs in a high-volume contact center
Requirements:
• Minimum Grade 12 education
• 2+ years in Customer Service or Scheduling
• Proficiency in Microsoft Office and scheduling software
• Strong verbal and written communication skills
• Ability to multitask in a quick-paced environment
Take your customer service and scheduling expertise to CBI Home Health to enhance client care in Calgary and Edmonton.
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📌 Care Access Representative Calgary Edmonton
🏢 CBI Home Health
📍 Calgary