Elevate your career at The Brick as a Retail Customer Service Representative, where solving problems and prioritizing customer needs is at the core of what you do. Join a team that values a customer-first approach.
Reporting to the Operations Manager, you will connect with customers to address their inquiries and deliver effective solutions. This role requires a solid customer service focus alongside exceptional communication and organizational abilities. Thrive in a agile environment and enjoy opportunities for personal and qualified growth.
Key Responsibilities:
• Professionally respond to customer inquiries
• Follow up to identify and support customer needs
• Enhance customer loyalty through outstanding service




• Review daily order reports and provide updates
• Carry out additional duties as required
Requirements:
• Solid emphasis on customer service and teamwork
• High school diploma or similar qualification
• Excellent communication skills in writing and verbally
• Proven ability to multitask and stay organized
• Proficiency in Microsoft Office and flexibility for scheduling
Bring your enthusiasm for customer service and teamwork to The Brick, and embark on an enriching career journey.
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📌 Retail Customer Service Representative Role Whitby
🏢 The Brick Group
📍 Whitby