Title: Seller Support SpecialistLocations: Oakville and Markham, OntarioHybrid roles with flexibility to go onsite as needed.Duration: 3-month contract to hirePay range: $24/hr - $27/hrThe Seller Support Specialist primary function is to obtain the release of vehicles that are located at body shops and other locations. The ideal candidate will provide frontline support between internal operations and insurance clients, handling customer service inquiries, supporting claims/insurance processes, and serving as an interim liaison for client needs.Key Responsibilities:Serve as primary point of contact for assigned insurance clients, responding to inquiries via phone/email.Support insurance-related processes (documentation, claims coordination, basic policy/coverage questions) per company procedures.Coordinate with internal operations and sales teams to resolve client issues and escalate as required.Attend occasional in-person meetings at client office (approx.



once/week or as needed).Maintain accurate records and update internal systems.Ability to manage multiple priorities and work with cross-functional teams.Must haves:2+ years customer service experiencePrevious experience supporting enterprise clients or working in a liaison capacityComfortable with remote work and able to travel to Toronto occasionally.Reliable internet/work-from-home setup.Customer Interaction:The role requires solid phone presence, urgency, and the ability to de‑escalate and manage demanding insurance customers.Candidates must be polished, articulate, and able to “grab” a customer immediately on the phone.Strong client facing or account management backgroundHigh adaptability and multitasking abilityPlusses:Experience in insurance customer service or familiarity with insurance processes.Bilingual -French/EnglishWe may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.

📌 Client Services Representative - $24 - $27 An Hour (Mississauga)
🏢 Insight Global
📍 Mississauga