As an Operations Professional you will deliver exceptional client service while managing order fulfillment, inventory, and operational tasks to ensure a consistent brand experience in store. You will support store efficiency by executing shipping, receiving, replenishment, and merchandise care, and by partnering closely with client advisors and management. The role contributes to sales performance by identifying client needs and supporting follow-up and service requests.

Responsibilities
Perform order fulfillment, shipping, receiving, replenishment, and merchandise transfers
Clean and care for jewelry and process jewelry repairs
Supervise and reconcile inventory using reports and systems and report discrepancies




Handle internal and external phone and email correspondence and support sales opportunities
Partner with client advisors and management to respond to client inquiries and follow up on requests

Requirements
Robust analytical skills and attention to detail
Proficiency with Microsoft Word and Excel
Ability to work retail hours including nights, weekends, and holidays
Authorization to work in Canada
Organized, adaptable, and able to perform wide-ranging tasks based on business needs
College or university degree preferred
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📌 Operations Professional Vancouver
🏢 BROBSTON GROUP
📍 Vancouver