Shape AI-driven customer experiences as an Engineering Manager at Dialpad. Manage the development of an cutting-edge calling platform leveraging advanced technologies.
As a Senior Engineering Manager, you will oversee the calling experience, reporting directly to the VP of Engineering. This vital role combines leadership and hands-on coding, working with and mentoring a high-performing team. You will lead projects focusing on real-time audio quality and cutting-edge integrations to enhance contact center functionalities. Your expertise in AI tools will set a benchmark for development pace and efficiency.
Key Responsibilities:
• Oversee projects from planning to successful launch • Mentor engineers and manage team performance • Ensure the calling platform remains high-quality and user-friendly • Collaborate across teams to align on priorities • Implement AI-driven solutions efficiently
Requirements: • 10+ years in engineering experience • 5+ years in team leadership • Expertise in WebRTC and SIP • Full-stack familiarity with JavaScript and Python • Proven experience with microservices architecture
Elevate Dialpad’s calling technologies to redefine client interactions while leading a skilled engineering team. #J-18808-Ljbffr
📌 Engineering Manager for AI Solutions (Winnipeg)
🏢 Socket.dev
📍 Winnipeg
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