24 Aug
|
National Money Mart
|
Toronto
24 Aug
National Money Mart
Toronto
Join Momentum Financial Services Group as the Senior Vice President of Digital Channels, where your vision will guide digital growth and innovation. Drive the strategy to enhance customer experiences and profitability throughout North America.As part of the executive leadership team, you will oversee all facets of digital strategy, focusing on customer engagement, product innovation, and the optimization of digital channels. Your role is crucial in ensuring Momentum remains deployed at the forefront of digital excellence by sponsoring cutting-edge initiatives and maintaining robust regulatory compliance. You will lead a high-performing team dedicated to cultivating a customer-centric culture.Key Responsibilities:
Define the digital customer experience vision
Lead enterprise-wide digital transformation initiatives
Ensure digital governance supports innovation
Oversee the digital budget and capital allocation
Sponsor and drive improvement in customer engagement and retentionRequirements:
20+ years in digital business leadership
Proven experience in financial services or fintech sectors
Solid analytical and organizational skills
Demonstrated success in digital P&L; management
Bachelor’s degree required; MBA preferredSteer Momentum's digital path and drive innovation while fostering a culture of excellence.#J-18808-Ljbffr
📌 Vice President Of Digital Strategy & Transformation Toronto
🏢 National Money Mart
📍 Toronto