Drive change within Meridian OneCap as a leader in Operational Excellence. This hybrid position focuses on optimizing onboarding processes and enhancing service delivery.As a Manager of Operational Excellence, you will lead the onboarding function for recent products and programs in this 12-month contract role. You'll work closely with various teams to design effective workflows and continuously improve processes. Your role is vital in ensuring operational readiness and compliance, thereby elevating customer experiences.Key Responsibilities:
Oversee new product onboarding and performance metrics
Collaborate with Sales, Credit, and other stakeholders
Recommend process improvements and monitor compliance
Actively coach team members for performance enhancement
Manage workflow capacity and service level expectationsRequirements:
Minimum five years in relevant financial services roles
Solid operational and leasing knowledge
Lead initiatives for process improvement and efficiency
Excellent analytical skills and attention to detail
Proficiency in related software and collaboration toolsJoin Meridian to lead change and foster an setting of operational excellence.#J-18808-Ljbffr

📌 Meridian Operational Excellence Leadership Role Toronto
🏢 Meridian OneCap Credit
📍 Toronto