Elevate the customer journey as a Growth Marketing Manager at Gorgias, specializing in lifecycle marketing strategies. This pivotal role focuses on driving customer success through intelligent engagement.You will optimize customer interactions across all stages of their journey, from activation to renewal. Develop and implement impactful campaigns while working closely with functional teams on retention tactics. Your role will require a hands-on approach with CRM systems alongside strategic marketing expertise.Key Responsibilities:
Oversee customer lifecycle from onboarding to renewal
Design and implement triggered marketing campaigns
Create strategies for customer retention and churn reduction
Collaborate with cross-functional teams for cohesive strategy
Work with Marketing Operations on tech infrastructureRequirements:
5+ years in lifecycle or customer marketing experience
Proficiency with CRM platforms like Hubspot
Solid data-driven decision-making skills
Experience collaborating within ambiguity
Focused on continuous improvement of existing practicesContribute to Gorgias' mission by optimizing customer experiences and enhancing engagement through creative marketing strategies.#J-18808-Ljbffr

📌 Growth Marketing Manager For Customer Journey Toronto (Canada)
🏢 Gorgias
📍 Canada