Join our team as a Bilingual Customer Service, Vendor Qualification & Intake Representative. Support operations in a hybrid role, ensuring top-notch service while managing vendor engagement.
This position requires native or near-native proficiency in English and at least one other supported language, such as Spanish, French, or Arabic. The ideal candidate will handle inbound customer inquiries, conduct vendor pre-qualification calls, and maintain accurate CRM records. We are looking for someone who excels in communication, organization, and multitasking within a fast-paced environment.
Key Responsibilities:
• Manage inbound customer calls with empathy and professionalism.
• Conduct vendor qualification interviews to assess compliance.




• Gather and verify necessary information for service delivery.
• Schedule appointments and follow up with vendors and customers.
• Maintain detailed CRM records and documentation.
Requirements:
• Fluent in English and one additional supported language.
• 2+ years in customer service or related fields.
• Solid communication and active listening skills.
• Proficiency in CRM software usage and management.
• Ability to efficiently handle multiple workflows.
Bring your bilingual skills and strong customer service abilities to excel in this pivotal role.
#J-18808-Ljbffr

📌 Bilingual Customer Service Specialist Canada (Toronto)
🏢 Thefvg
📍 Toronto