Step into the role of Service Clerk with Enercare in Markham! As a key point of contact, you’ll enhance customer satisfaction by optimizing scheduling and managing service requests.This hands-on role supports field staff operations and directly reports to the Operations Manager. Your responsibilities include managing technician schedules, ensuring accurate service transaction reconciliation, and addressing customer escalations promptly. Your commitment to service excellence will be essential in meeting Enercare’s high standards.Key Responsibilities:
Manage and optimize technician schedules daily
Handle escalations and customer inquiries promptly
Reconcile service transactions and validate charges
Update scheduling software and prepare reports
Provide quotes for installations and manage parts sourcingRequirements:
Customer-focused with solid communication skills
Proficient in scheduling software and MS Office
Exceptional organizational and multitasking skills
Minimum Grade 12 education required
Ability to adapt in a energetic work environmentDrive Enercare’s mission forward and be a part of a dedicated team focused on customer satisfaction and operational excellence.#J-18808-Ljbffr

📌 Markham Service Clerk At Enercare (Canada)
🏢 ENERCARE
📍 Canada