Become an integral part of the Claims Contact Centre at ICBC as a representative in British Columbia. Elevate customer experiences by providing essential support for claims and inquiries through a hybrid work model.
This role requires passionate individuals who thrive in customer service and possess strong communication skills. You will play a vital role in assisting clients, ensuring the accuracy of claims processing, and maintaining operational efficiency. A commitment to problem-solving and teamwork is crucial in this position.
Key Responsibilities:
• Assist customers with new and existing claims • Perform accurate initial documentation for claims • Collaborate effectively in a team-oriented atmosphere • Manage multiple tasks and inquiries simultaneously • Deliver exceptional customer service and support
Requirements: • Previous experience in customer service or call centre • Strong verbal communication and organizational skills • Demonstrated ability to work in a busy environment • Capacity to work in office for training and hybrid thereafter • Enthusiasm for solving problems and helping clients
Be part of a knowledgeable and supportive team at ICBC, dedicated to enhancing customer satisfaction across British Columbia. #J-18808-Ljbffr