Become a Customer Service Specialist with OEC Group in Vancouver. Focus on delivering exceptional logistics solutions and maintaining strong client relationships in a quick-paced workplace.
In this customer-facing role, you will act as the main point of contact for queries, ensure effective issue resolution, and contribute to account management and service delivery. We're seeking a detail-oriented and proactive individual with a passion for logistics and customer success.
Key Responsibilities: • Respond to customer logistics inquiries and concerns • Conduct regular outreach to maintain customer relationships • Verify compliance of shipment bookings with quotes • Assist in documentation management and customs processes • Prepare and maintain detailed customer performance reports
Requirements: • 3+ years of experience in freight forwarding customer care • Robust customer relationship management skills • Proficient in Microsoft Excel and CRM software • Basic knowledge of customs regulations is a plus • Excellent organizational and communication skills
Utilize your customer care expertise to drive satisfaction at OEC Group in Vancouver. #J-18808-Ljbffr
📌 Customer Service Specialist At Oec Group Winnipeg
🏢 OEC Group (Canada)
📍 Winnipeg
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