Enhance customer relations as a Customer-Focused Sales Support Representative at Compucom, ensuring excellent service and effective issue resolution. Be the primary contact for sales support and account management.
In this role, you’ll collaborate closely with the sales teams and other departments to manage customer accounts and streamline processes. With at least six years of relevant experience, you will analyze customer needs while assisting in sales quota achievements. This position involves proactive communication with customers and fostering solid relationships.
Key Responsibilities:
• Manage day-to-day account operations efficiently
• Communicate proactive solutions to customer issues
• Coordinate with internal teams for seamless service delivery
• Support customer onboarding and sales initiatives
• Provide quotes and identify prospects for additional sales
Requirements:
• Bachelor’s Degree or equivalent in a related field
• 6+ years of experience in a sales support role
• Excellent analytical and communication abilities
• Proficiency in Salesforce and Microsoft applications
• Capability to lead and mentor junior team members
Utilize your expertise to enhance customer satisfaction and support sales growth with Compucom.
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