Join Stratford Subaru as a Service Advisor and enhance customer satisfaction in a busy service environment. Collaborate with Technicians to provide efficient and professional service from start to finish.

As part of a strong dealership team, you will be responsible for managing the customer journey in our service department. This full time role involves greeting clients, documenting their needs, and keeping them informed of service progress. Previous experience in automotive service is a bonus but not essential.

Key Responsibilities:



• Welcome customers and manage their service appointments • Accurately capture customer concerns and required services • Keep customers updated on work progress with Technicians • Review services with customers and respond to their questions • Ensure a tidy and well-maintained service area

Requirements: • 1-2 years of customer service experience required • Excellent communication and professional presence • High attention to detail and time management skills • Ability to work in a fast-paced service setting • Experience with PBS is a plus

Your attention to detail and customer service focus will play a crucial role in Stratford Subaru's commitment to quality service. #J-18808-Ljbffr

📌 Customer-Focused Service Advisor Role (Stratford)
🏢 UpAuto
📍 Stratford