PLM Systems Support & Deployment Analyst

Contract Duration:

12 months with a possibility of extension Pay Rate:

$50-60/hour as T4 or INC (Negotiable) Job Title:

PLM Systems Support & Deployment Analyst Position Overview

The PLM Systems Support & Deployment Analyst is a key role designed to bridge the gap between technical teams and frontline support. By proactively addressing recurring issues, leading structured testing, and delivering effective training, this role reduces helpdesk ticket volume and ensures smoother tool deployments. The Analyst will strengthen the feedback loop between users, support, and developers—resulting in more efficient processes, improved system usability, and higher user satisfaction. Why This Role Matters

Drives

structured regression and user acceptance testing (UAT)

for tool changes that impact Data Management workflows. Validates that system changes align with

business rules and processes

before release. Improves

training and documentation

consistency to support user adoption of new features. Identifies

root causes of recurring issues

and feeds insights back to development. Reduces

helpdesk tickets

by addressing issues through proactive training and process updates. Accelerates

tool deployment cycles

by minimizing missed requirements and overlooked defects. Ensures

higher test coverage

with repeatable, well-defined test cases. Strengthens collaboration between

users, support, and developers

to deliver user-driven enhancements. Key Responsibilities

Test Planning & Execution

Develop, coordinate, and maintain test plans and test cases for PLM tools. Lead regression and UAT testing during upgrades and recent tool implementations. Document and track test results, defects, and resolutions. Tool Deployment & Release Support

Plan and execute deployments, including pre- and post-deployment validation.



Support configuration and access validation for staging and production environments. Application Packaging & Deployment

Design, develop, and test application packages (MSI, PowerShell, VBScript, Batch) using tools like

ManageEngine

or

Microsoft Package Builder . Develop and maintain scripts for installation, uninstallation, and automation tasks. Plan and execute deployments across desktops, laptops, and virtual environments. Training & User Support

Coordinate and deliver end-user training sessions and onboarding. Maintain and digitalize training content for eLearning platforms. Act as liaison between PLM process teams and Level 1/2 support, identifying recurring issues and training needs. Administrative & Process Support

Track and report on testing and training effectiveness to drive process improvements. Collaborate with helpdesk teams to analyze recurring issues and implement preventative measures. Qualifications

Education

Bachelor’s degree in IT, Computer Science, Industrial Engineering, or a related field. Equivalent experience in PLM systems support, testing, or deployment will be considered. Experience

3–5 years of experience with

PLM systems (e.g., Teamcenter) . Background in

software deployment, application packaging, or PLM tool administration . Proven expertise in test planning, UAT, and defect management. Familiarity with

configuration/document management workflows

in aerospace, automotive, or other regulated industries (preferred). Experience with

eLearning platforms . Knowledge of

Agile/Scrum methodologies . Exposure to

ITIL/service management practices . Employment type

Contract Job function

Engineering and Information Technology Industries

Aviation and Aerospace Component Manufacturing and Engineering Services Referrals increase your chances of interviewing at Morson Talent (Canada & USA) by 2x Get notified about new System Support Analyst jobs in Laval, Quebec, Canada.

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📌 PLM Systems Support & Deployment Analyst (Winnipeg)
🏢 Morson Talent (Canada & USA)
📍 Winnipeg