Oversee customer growth and strategy innovations as the Senior Manager at BMO Financial Group. Focus on elevating customer engagement through effective product and digital strategies.This leadership position involves reporting to the Director of Segments & Growth, and is pivotal in driving acquisition and retention for targeted customer segments. You will lead cross-functional teams to enhance product offerings and refine digital experiences, ensuring they meet evolving customer needs.Key Responsibilities:
Develop comprehensive strategies for customer acquisition
Identify enhancements for everyday banking products
Influence product roadmaps alongside Digital and Marketing teams
Lead initiatives that enhance customer onboarding experiences
Formulate compelling business cases and executive solutionsRequirements:
7–10 years in financial services or related roles
Robust knowledge of retail banking products
Proven ability to deliver on customer experience improvements
Experience in leading cross-functional collaborations
Previous people leadership expertise preferredJoin BMO and leverage your strategic insight to transform customer engagement like never before.#J-18808-Ljbffr

📌 Customer Growth Strategy Senior Manager Role Toronto (Canada)
🏢 BMO
📍 Canada