Grow your career as a Technical Support Engineer in a hybrid mode in Halifax. This position allows you to tackle technical challenges while enhancing your skillset in a supportive team.
As a Technical Support Engineer with a technology solutions provider, you will have the opportunity to work in a hybrid capacity, engaging with customers to resolve technical issues effectively. This full time role is suited for those with customer service or IT support backgrounds, providing ongoing training to expand your technical knowledge. You'll play a pivotal role in ensuring customer satisfaction through skilled support.
Key Responsibilities:
• Offer first line technical support via phone, email, and remote tools
• Investigate and resolve a range of technical issues




• Log and maintain detailed records of support interactions
• Communicate effectively with customers during resolution
• Collaborate on system checks and maintenance improvements
Requirements:
• Proven problem-solving skills with a logical troubleshooting approach
• Strong communication abilities for customer engagement
• Effective organizational skills for handling multiple tasks
• Knowledgeable in Microsoft Office applications
• Openness to learning new technologies and tools
Become part of a dynamic support team that values continuous improvement and technical expertise.
J-18808-Ljbffr

📌 Technical Support Engineer Hybrid Role Halifax Regional Municipality
🏢 Impression Recruitment
📍 Halifax Regional Municipality