Drive customer satisfaction as a Customer Support Representative with Eastlink in Halifax, NS. Provide essential technical assistance while ensuring a top-tier experience for business clients.

In this full time role, you’ll collaborate with internal teams to solve issues while managing customer requests for Eastlink’s business services. Using problem-solving and relationship-building skills, you will address inquiries and service changes effectively. Your proactive approach to troubleshooting and customer support will make a significant impact on business operations.

Key Responsibilities: • Respond to inquiries about services and billing • Troubleshoot telephone and Wi-Fi service issues • Process installs, changes,



and disconnects for services • Coordinate technician visits for onsite support • Maintain customer accounts and records

Requirements: • Grade 12 diploma or equivalent • Experience in customer service or telecommunications • Skills in providing technical support and troubleshooting • Proficiency in Microsoft Office applications • Ability to manage multiple requests simultaneously

Utilize your customer service expertise and technical skills to ensure client success at Eastlink. #J-18808-Ljbffr

📌 Customer Support Representative at Eastlink (Winnipeg)
🏢 Eastlink
📍 Winnipeg