Elevate customer satisfaction at Challenger Motor Freight as a Customer Service Representative. This in office role is integral to ensuring top-notch service from booking to delivery.
Challenger is seeking a dedicated Customer Service Representative in Cambridge, ON. You'll interact with customers and internal teams, coordinating freight bookings, appointments, and tracking. This position requires solid communication skills and a commitment to providing exceptional customer experiences.
Key Responsibilities:
• Handle email communication with customers, shippers, and internal teams
• Schedule pickups and deliveries efficiently
• Notify clients about late arrivals promptly
• Trace loads and manage inquiries on rates
• Enter orders accurately into the system
Requirements:
• Minimum 2 years in corporate customer service
• High School Diploma or GED required
• Experience in the transportation sector preferred
• Solid computer and organizational skills
• Excellent communication and problem-solving abilities
Bring your customer-focused mindset and communication skills to enhance service excellence at Challenger Motor Freight in Cambridge.
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📌 Customer Service Representative At Challenger Cambridge (Canada)
🏢 Challenger Motor Freight
📍 Canada