Join PwC as a Customer Experience Design Specialist and transform how companies engage with customers and employees. Utilize cutting-edge design techniques to craft memorable experiences.In this senior associate role, you will focus on developing strategies that enhance customer experiences and drive engagement. Engage in user research, iterate on design concepts, and produce high-fidelity wireframes that reflect client brand identity. Collaborate with cross-functional teams to ensure successful implementation of experience initiatives while analyzing customer data to inform design decisions.Key Responsibilities:
Create engaging user experiences and design system governance
Conduct user research and customer journey analysis




Develop and present structured deliverables to stakeholders
Design high-fidelity and interactive user interfaces
Manage project components while collaborating with client teamsRequirements:
Solid background in experience design and digital strategy
Proficiency in Salesforce Experience Cloud and UX methodologies
Skills in HTML5, CSS3, and JavaScript integration
Experience in storytelling and relationship building
Knowledge of accessibility standards in designEnhance customer journeys and interactions while making a lasting impact at PwC.#J-18808-Ljbffr

📌 Pwc Customer Experience Design Specialist Ottawa
🏢 PwC South Africa
📍 Ottawa